Refund Policy

We want you to be satisfied with your purchase from DotSquare.

1. Refund Period

You may request a refund within 3 days of the purchase date.

Refund requests are reviewed individually and are not automatically guaranteed.

2. When a Refund May Be Approved

A refund may be approved where, for example:

the product was not delivered or cannot be accessed;
the product has a significant technical problem that prevents its intended use and we are unable to resolve it;
the product is materially different from the description shown at the time of purchase; or
there is another reasonable basis for approving the request.

Refunds may be refused in cases of abuse, misuse, or where the issue results from an unsupported environment, incompatible third-party software, or circumstances outside the product itself.

3. How to Request a Refund

To request a refund, email: support@dotsquare.net

Please include your order reference and a brief explanation of the reason for your request.

Requests should be submitted within 3 days of the purchase date.

4. After a Refund

If a refund is completed, access associated with that purchase will be revoked.

Any related software license will be revoked and will no longer be eligible for activation, validation, downloads, or software updates.

5. Your Legal Rights

This Refund Policy does not limit any mandatory consumer rights that apply to you under applicable law.

Contact: support@dotsquare.net

Version: 1.0 · Effective date: upon publication